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O C E A N

Sands Residency

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Refund and Cancellation Policy

Refund and Cancellation Policy of HOTEL OCEANSANDS RESIDENCY, RAMESWARAM

Cancellation Policy:

Standard Rate: Guests may cancel their reservation up to 48 hours before the arrival date without any penalty.

Cancellations made within 48 hours of the arrival date will be charged the cost of one night's stay.

DURING AMAVASAI (new moon days) , CONTINUOUS HOLIDAYS & PEAK SEASON MONTHS ( May, June, September to December) : During above months/period/ days, a minimum cancellation notice of 7 days is required. Cancellations made within this period will incur a charge equivalent to 50% of the total booking value.

Modification Policy::

Modifications to bookings are subject to availability and rate differences. Please contact us as soon as possible to request changes.

No-Show Policy:

If guests do not arrive and do not cancel their reservation, they will be charged the full amount of the reservation.

Refund Policy:

Refunds for cancellations made within the allowable time frame will be processed within 7-10 business days.

Refunds will be issued to the original method of payment used at the time of booking.

Early Departure:

In the event of an early departure, the hotel reserves the right to charge for the full stay originally booked.

Exceptions:

Group bookings, extended stays, or bookings made through third-party websites may have different cancellation policies. Please refer to your booking confirmation for specific details.